Privacy Policy for Castro Digital

Effective Date: [Date]

1. Introduction Castro Digital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://castrodigital.in) and use our services.

2. Information We Collect We collect the following types of information:

• Personal Information: When you fill out forms, purchase services, or contact us, we may collect your name, email address, phone number, and payment details.

• Usage Data: We collect non-personally identifiable data such as IP addresses, browser type, and pages visited using Microsoft Clarity and Google GA4 analytics.

• Form Data: When you submit a form, the information is stored on our website and a copy is sent to our email.

• Cookies: Our website uses only essential cookies for functionality and security.

3. How We Use Your Information We use your information to:

• Provide and improve our services.

• Process transactions and provide customer support.

• Analyze website usage and improve user experience.

• Ensure website security through Google reCAPTCHA v3 and Cloudflare CDN.

4. Third-Party Services We use third-party services to enhance our platform:

• Microsoft Clarity & Google GA4 Analytics for website analytics.

• Google reCAPTCHA v3 for spam protection.

• Razorpay Payment Gateway for secure transactions.

• Cloudflare CDN for website performance and security.

These third parties have their own privacy policies governing the use of collected data.

5. Data Security We take reasonable precautions to protect your data, including secure servers and encryption where applicable. However, no online transmission or storage system is 100% secure.

6. Payment and Refund Policy Payments are processed securely through Razorpay. Refunds are only provided if the product or service is not delivered. If the service has been availed and delivered, refunds will not be issued. All products include free support as mentioned on the product page. For support, contact support@castrodigital.in.

7. Your Rights You have the right to:

• Request access to your personal data.

• Request correction or deletion of your data.

• Opt out of certain data collection practices by adjusting your browser settings.

8. Contact Us For any questions about this Privacy Policy, you can contact us at support@castrodigital.in.

9. Updates to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.